Counseling service

Information Office for Undocumented Migrants

Sans-Papiers Anlaufstelle Zürich SPAZ

Kalkbreitestrasse 8 (first floor)

8003 Zürich

+41 43 960 87 77


Consultations only with appointment (043 960 87 77 or WhatsApp message 077 526 71 43)
Telephone hours: Monday, Wednesday and Thursday from 10:00 – 12:00 and from 14:00 – 16:00

Undocumented – but with rights nonetheless

SPAZ provides assistance to undocumented migrants on the following issues

  • residence status, possible legalisation
  • social and health insurance (health insurance,
    AHV cards)
  • professional formation and German courses
  • children, young people, education and
  • Civil status issues (marriage, birth registration,
    child recognition)
  • difficult life situations (social counselling)

Are the consultations free of charge?

Yes! However, in case of extensive legal assistance we charge a flat-rate fee of 250 francs.


Do I have to register for the consultations?

Yes, call us for an appointment. We are available Monday, Wednesday and Thursday from 10-12 and from 14-16.


How about privacy?

All personal information will be treated confidentially and will not be disclosed to third parties.

The SPAZ aims to improve the situation of undocumented persons overall by striving to

  • ensure undocumented persons can exercise their basic rights and can defend themselves against exploitation and fraud.
  • improve public and political awareness of the issues of undocumented persons and their precarious situation.
  • guarantee undocumented persons unrestricted access to medical aid.
  • change Swiss migration policies, so it will reflect reality and react with pragmatic solutions rather than repression and further aggravation of the legal framework.